Contact Us

We're here to help with your MyChart patient portal needs

Get in Touch

Have questions about MyChart or need assistance with your patient portal account? Our support team is here to help you.

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Email Support

[email protected]

Response within 24 hours

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Phone Support

1-800-MYCHART

Monday - Friday, 8AM - 8PM EST

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Office Address

123 Healthcare Drive, Suite 100

Medical Center, CA 90210

Support Hours

  • Monday - Friday: 8:00 AM - 8:00 PM EST
  • Saturday: 9:00 AM - 5:00 PM EST
  • Sunday: Closed
  • Holidays: Limited support available

Send us a Message

Frequently Asked Questions

How do I reset my MyChart password?

You can reset your password by clicking the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.

Can I access MyChart on my mobile device?

Yes! MyChart is available as a mobile app for both iOS and Android devices. You can download it from your device's app store.

How do I request an activation code?

Contact your healthcare provider to request an activation code. They can provide this during your visit or through their office.

Is MyChart secure?

Absolutely. MyChart uses industry-standard encryption and security measures to protect your health information. We comply with all HIPAA requirements.